AI Is Not the Solution to the Customer Experience in Australia … Yet

For all the interest in leveraging AI to enhance the customer experience, in Australia customers continue to prefer human-led interactions. Image: terovesalainen/ADobe Stock Despite hype surrounding AI, automation and the…

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Databricks Gains MosaicML and Its Generative AI for $1.3 Billion

Learn what the Databricks acquisition means for companies looking into public or private generative AI foundation models.

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4 Things Google Domains Customers Need to Know About the Sale to Squarespace

Google Domains customers may want to evaluate their options following Google’s decision to sell the Google Domains business to Squarespace. Image: Andy Wolber/TechRepublic Squarespace announced on June 15, 2023 an…

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