Study: More Customer Service Executives Embracing Chats

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Study: More Customer Service Executives Embracing Chats

growing number of customer service executives are using chat with customers to drive revenue for their businesses, according to a study by Clickatell.

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Global effort realizes first 100% complete sequence of human genome

An international team of scientists has published the first complete, gap-free sequence of the human genome. The new reference genome adds hundreds of millions of base pairs to earlier drafts, filling in crucial gaps to improve studies of disease.

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