Linux service control commands

As a Linux administrator, one task you will most certainly be required to know is the controlling of services via the command line. Because many of the servers you will work with will be headless, the services contained within won’t have a GUI app to help you out. So when the likes of Apache, NGINX, MySQL, and Docker need to be started, restarted, or stopped, you’re going to need to have this skill in your back pocket.

As with many Linux tasks, there’s more than one way to take care of these services. Some services have their own control commands, while others depend upon the likes of systemctrl.

Thing is, you have to consider what init system your distribution uses. For those distributions that work with systemd (which is a vast majority), the primary control command is systemctl. With non-systemd distributions, the control command is service. And then, you have to consider that some applications might have their own control command.

This article from TechRepublic Premium takes a look at some of the ways you can control the start, stop, and restarting of services with the Linux operating system.

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How to migrate to a new iPad, iPhone, or Mac

Receiving a new Apple device can be exciting, but migrating all your data to the new purchase can prove a chore. This TechRepublic Premium article provides the steps you can take to properly and securely complete the process.

From the article:

Receiving a new iPad, iPhone, or Mac is often exciting. Many professionals take pride in unboxing a new Apple device. Although deploying a new phone, tablet, or computer typically delivers advantages, such as a faster processor, better display and improved peripherals, the initial process can prove daunting and even a little anxiety provoking. How do you best migrate your accounts, applications, data, files, and settings from the old device to the new one? Here is the process I recommend for most users.

Large companies, of course, frequently invest in enterprise-grade mobile device management platforms. These industrial solutions boast numerous capabilities but complex configurations requiring special administrative accounts and an IT department to manage. Such deployments are tightly controlled and typically leverage volume purchase programs, all elements that don’t usually fall under the scope of most small and medium-size businesses’ deployments. My experience as a consultant suggests that the vast majority of users fall into the latter category, with many best served by taking advantage of Apple iCloud accounts to perform much of the corresponding heavy lifting.

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Linux file and directory management commands

If you’re new to the world of Linux server administration, you might be overwhelmed with the idea of having to deal with the command line. However, it’s almost inevitable that you will have to face those fears. And even though you can install a GUI on those servers, the added overhead and security risks might have you second-guess that decision. When you combine that with the reality that the most popular form of working remotely on Linux is via SSH and the Command Line Interface (CLI), chances are pretty good you’ll need to know a command or two.

Without a solid understanding of these basic commands, you’ll have a hard time pulling off simple tasks on headless or remote Linux servers.

But fret not, TechRepublic Premium has you covered. Within this document you’ll find all of the commands you need to manage directories and files from the command line on a Linux machine. With these commands in your toolkit, you won’t have any problem managing files and directories from the CLI on a Linux machine. You can move about the directory structure, list contents and permissions of files, change permissions and ownership of files and directories, create files and directories, and more.

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How Apple users can make the most of Microsoft 365 at work

Microsoft 365, formerly Office 365, isn’t just for Windows users. Apple professionals, too, can take advantage of the popular platform’s numerous benefits.

Learn how Apple professionals can optimize efficiency and productivity with the cloud platform using iPads, iPhones and Macs when working within Windows-centric organizations in this article from TechRepublic Premium.

From the article:

The first consideration in maximizing Microsoft 365 is almost a non-issue for Mac users: Hardware. Pound-for-pound, Apple computers are potent systems boasting impressive performance profiles. At a minimum, Microsoft recommends using a Mac with an Intel processor and is expected to confirm ARM chips as compatible once Apple introduces the new Mac CPUs. Until then, any Mac with an Intel processor should prove capable.

Officially, Microsoft lists only 4GB RAM, 10GB free disk space, and a 1280 x 800 resolution as requirements. Further, Microsoft states the three most recent versions of macOS are compatible. So, making the most of Microsoft 365 shouldn’t surface hardware conflicts for most Mac users, but beware of the recommendations to prevent anomalies and avoid falling outside those requirements.

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Slow down: How adjusting service ticket behaviors can improve end user satisfaction

It’s tempting, in the heat of the typical support technician’s day, to enter minimal information in service tickets to speed resolution. After all, closing tickets quickly is the goal, right? Fifteen years of industry consulting experience, however, has taught me the opposite is true. It’s important to take a little time to compose and update tickets properly.

Clients and end users will prove better satisfied, less angry and happier, though, if technicians take a moment to properly structure service tickets, enter thoughtful status updates and finish resolving issues by specifying resolution information that proves critical in building an effective knowledge base potentially enabling a teammate to more quickly solve the same issue in the future.

In this TechRepublic Premium article technicians can learn how to properly structure service tickets, gain appreciative customers and end users, and CSAT ratings which will reward your efforts.

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Hiring Kit: Mobile Application Developer

For much of the world’s population, mobile devices serve as the primary tool for getting things done. Whether its banking, scheduling meetings, buying new clothes, or ordering pizza, the mobile smartphone, running a specifically designed application, can do it. Businesses in practically any industry simply must have a presence on mobile devices or they will suffer from a considerable competitive disadvantage.

Creating, designing, developing, and implementing apps for an increasingly mobile world is the job of the Mobile Application Developer. Like all application developers, the best candidates for such a position will have impeccable programming skills, but also something more. Mobile Application Developer recruiting also requires a search for candidates with knowledge of how mobile devices and mobile culture work. This knowledge does not always come from work experience, sometimes life experience may play a more important role.

Finding and recruiting a skillset that combines high-level programming skills with intricate and intimate knowledge of mobile devices will require a comprehensive hiring process. This Hiring Kit: Mobile Application Developer, from TechRepublic Premium, provides an adjustable framework your business, a job description, Want Advertisement, interview questions and analysis.

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Life after lockdown: Your office job will never be the same–here’s what to expect (cover story PDF)

Reworking work: When you return to the office everything will look very different, and that’s just the beginning of a set of changes to how and why we work in offices.

This download provides the magazine version of the article as a free PDF for registered TechRepublic and ZDNet members. The online version of this story is available here.

From the story:

Peter van Woerkum has spent the past few weeks working in, and fine-tuning, what could turn out to be something very like the office of the future: the office of our coronavirus-altered future, that is.

He takes the lift (in which only two employees are allowed at a time) then walks clockwise to reception and grabs a recycled paper mat to cover his desk while he works. He makes his way through the now extra-roomy office--the firm has removed furniture to avoid clutter--to a workspace, which has, of course, been thoroughly cleaned overnight.

He brings his own keyboard, mouse, and laptop. Near his desk, there are marks on the floor indicating how close his colleagues should stand if they fancy coming over for a chat. If he needs the bathroom, he has to follow a specific route designed to avoid bumping into other workers. And his keyring has a new addition: a copper token that he can use to press buttons and open doors without touching any surfaces.

Since mid-March, Cushman and Wakefield, the real estate company where van Woerkum is chief operating officer, has been thinking about the transformation that the office will need to go through as employees start returning to work. Dubbed the "six-feet office", the project vizualises a workspace that respects the social distancing required to stop the spread of coronavirus.

Initially, van Woerkum trialled the idea with a group of five, but the workplace has now been opened to up to 20 employees.

"When we launched, everybody immediately got extremely excited about the fact that there was a prospect of going back to the office at some point, and in a safe way," van Woerkum says. "The feedback we've had so far has been that employees are really happy to be back in the office, and that there is some assurance that the company is taking care of their safety."

Of course, staff needed some time to adapt. It might be a bit awkward at first to maintain a two-metre distance with your colleagues while catching up on a Monday morning, and van Woerkum stresses that the six-feet office is by no means a finished product, and that he is testing new technology daily to further improve the new office layout.

His latest experiment, for instance, has consisted of setting up beacons that can track the flow of people in the building. But one thing he is sure of is that the type of set-up being developed by Cushman and Wakefield is about to become the norm, for lots of companies.

Over the past two months, with national lockdowns becoming the new normal, companies have focused their efforts on making a rapid transition to remote working, while still keeping their companies afloat in the midst of an epidemic.

But now, governments are trying to restart their nations' economies and return to some sort of normality. At some point in the next few months, a return to the physical office is looking more likely, at least for some. But how to manage that safely is a big challenge.

With a deadly virus still going around, how do we ensure employee safety at work? If this is the end of the close-collaboration, desk-to-desk working model, what will the office floor – and building – look like? And, if most employees are now effectively working from home and may be reluctant to return, what do we even need an office for?

For architects, interior designers or workplace consultants, these challenges are as exciting as they are unprecedented. For businesses, they are intimidatingly pressing. It is over the next few months, sometimes even weeks, that the office of the future is going to have to be built.

Download the PDF to read the rest of the story.

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Apple iOS 13: A cheat sheet (free PDF)

Apple unveiled iOS 13 at its June 2019 Worldwide Developer Conference (WWDC). Apple wasted no time getting into the nitty-gritty details of the new mobile operating system, and had quite a few surprises like splitting up support for iPad and iPhone into their own unique OSes with separate features for the first time since the iPad was released.

From the cheat sheet

This cheat sheet looks at specific features, availability, compatible devices, and release history.

WHAT IS IOS 13, AND WILL IT WORK ON MY DEVICE?

iOS 13 is the 13th major iteration of Apple’s mobile operating system called iOS. The OS can run on the following iPhone, iPad, and iPod Touch devices that are available as of this writing.

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Cheat sheet: Google Meet video-conferencing and chat app (free PDF)

Video-conferencing software continues to act as the glue that binds organizations together in the remote-working landscape, with innumerable platform providers vying for our attention. This includes advertising-to-cloud-computing giant Google, which offers its Google Meet video-conferencing solution as part of its G Suite package as well as a standalone service for anyone with a Gmail address.

Google Meet is an enterprise video-conferencing service that supports chat, one-on-one video calls and group video meetings. It is basically Google’s answer to video-conferencing and chat apps like Zoom and Microsoft Teams, which are considered rival services.

If you’re looking to find out more on what Meet has to offer, and whether it’s a viable video-conferencing solution for your business, this free PDF download from TechRepublic is here to tell you what you need to know.

In the download:

  • What is Google Meet?
  • How do I use Google Meet?
  • Is Google Meet free?
  • Will I need G Suite to use Google Meet after September 30?
  • What other features does Google Meet have?
  • What is the difference between Google Meet, Hangouts and Google Duo?
  • What are Google Meet’s main competitors?
  • And more!

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