7 Overlooked Call Center Quality Assurance Best Practices
Contact center agents are usually a customer’s first point of contact with your business, so there’s a lot of pressure to leave a good impression. However, modern call centers can…
Ukrainian Hackers Target Russian Cybersecurity Firm
Tyler Cross Published on: August 2, 2024 Senior Writer The Ukranian hacker group, Cyber Anarchy Squad, recently attacked the Russian cybersecurity firm, Avapost. The devastating attack destroyed 60 terabytes of…
US Courts Block Reinstatement Of Net Neutrality Laws
Tyler Cross Published on: August 2, 2024 Senior Writer The US Appeals Court blocked the US Federal Communications Commission’s (FCC) bid to reinstate net neutrality laws. The laws prevent unequal…
Overcome Pump Ragging to Boost Efficiency
DERAGGER® is an advanced technology designed to detect and address initial ragging that can prevent pump blockages and enhance system efficiency. By catching rag balls early and preventing their buildup, DERAGGER® helps reduce energy consumption and operational costs.
The post Overcome Pump Ragging to Boost Efficiency appeared first on Fluid Handling Pro.
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Natural graphene discovered on the Moon
Graphene has been found on the Moon. The so-called “wonder material” was detected in a sample of lunar soil returned by a Chinese lander. Source of Article
World-first national peanut allergy treatment gets under way
Australia, the ‘allergy capital of the world,’ has launched a world-first free nationwide treatment program for children with peanut allergies. The goal is to safely build tolerance so that kids don’t need to worry about the possibility of a life-threatening reaction. Source of Article
World’s first portable shower-dryer lets you wash anywhere drip-free
Imagine taking a shower or washing your hair on-the-go, indoors or outdoors, without any dripping water or the need for a towel to dry off. The makers of Yoomiily promise just that, with what they say is the world's first portable shower/dryer. Source of Article
U.S. Trades Cybercriminals to Russia in Prisoner Swap
Twenty-four prisoners were freed today in an international prisoner swap between Russia and Western countries. Among the eight Russians repatriated were several convicted cybercriminals. In return, Russia has reportedly released…