Fintech platform PalmPay and artificial intelligence specialist Dyna.Ai have announced a strategic partnership to drive wider adoption of AI technologies across Nigeria’s financial services sector.

The partnership, unveiled during a recent private event tagged “Nigeria Dyna Day” at Four Points by Sheraton in Lagos, marks Dyna.Ai’s first branded activation on the African continent and is expected to improve reliability, safety and efficiency in digital financial services nationwide.

Mr Chika Nwosu, Managing Director of PalmPay Nigeria, says the collaboration signals a key milestone for the company. “Our partnership with Dyna.Ai marks an exciting step in our mission to deliver exceptional financial solutions in Nigeria,” Nwosu says. “By leveraging their artificial intelligence-powered infrastructure, we’re reinforcing the reliability and safety of our services, allowing us to better serve our customers and set a new standard in digital finance.”

AI tools to enhance digital banking operations, Palmpay says

Dyna.Ai, founded in 2024 and headquartered in Singapore, provides AI-as-a-Service solutions tailored to the financial industry. Its offerings include AI-human interaction tools, big data analytics and risk management platforms.

The company’s entry into the Nigerian market earlier this year forms part of its broader expansion into the Middle East and Africa, and the partnership with PalmPay is set to fast-track integration of advanced AI tools in digital banking operations.

Mr Tomas Skoumal, Chairman and Co-Founder of Dyna.Ai, highlights the significance of collaboration in transforming Nigeria’s finance industry. “Transforming the Nigerian finance industry is never a one-party job,” Skoumal says. “It requires collective effort from ecosystem players and support from the local government – all working towards a shared vision to effectively bridge the gap between market demands and the pace of digitalisation.”

The partners confirm that Dyna.Ai’s technology has already been integrated into PalmPay’s backend systems to enhance operational efficiency and customer service. The companies also plan to extend the AI-driven financial services model to other African markets.