NITDA pushes platform accountability as big tech players file 2024 compliance reports

NITDA pushes platform accountability as big tech players file 2024 compliance reports

Nigeria’s National Information Technology Development Agency (NITDA) is underscoring the drive to hold global tech platforms accountable for user safety as Google, Microsoft, and TikTok file their 2024 compliance reports under the Code of Practice for Interactive Computer Service Platforms/Internet Intermediaries.

The Code, jointly developed by NITDA, the Nigerian Communications Commission (NCC), and the National Broadcasting Commission (NBC), was introduced to tackle harmful online content, promote digital trust, and align big tech operations with Nigerian laws, according to the government agencies.

Kashifu Inuwa, NITDA’s Director General, says the submission of compliance reports by the platforms reflects “a significant step towards fostering a safer and responsible digital environment for Nigerian users.”

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Kashifu Inuwa, Director General, NITDA. Image credit: NITDA on X.

NITDA explains that publishing these figures is not merely procedural but part of a broader effort to strengthen transparency and ensure platforms are accountable to Nigerian users. The agency notes that the reports also help regulators and civil society track progress on online safety, digital literacy, and compliance with tax and legal obligations.

According to the agency, the reports reveal how the companies are implementing safety mechanisms and addressing harmful content across their platforms. Key highlights include:

  • 754,629 registered complaints from users
  • 58,909,112 content takedowns
  • 420,439 cases of removed content reuploaded after appeals
  • 13,597,057 accounts closed or deactivated

NITDA explains that publishing these figures is not merely procedural but part of a broader effort to strengthen transparency and ensure platforms are accountable to Nigerian users. The agency notes that the reports also help regulators and civil society track progress on online safety, digital literacy, and compliance with tax and legal obligations.

“The reports provide valuable insights into how the platforms are responding to harmful content in line with the Code of Practice and their respective community guidelines,” NITDA states.

While commending progress made so far, the agency stresses that continuous collaboration is vital. “Building a safer digital space requires sustained engagement among all stakeholders. We remain committed to working with industry players, civil society, and regulatory partners to strengthen safety measures, enhance digital literacy, and promote trust in Nigeria’s digital ecosystem,” it says.

By requiring these disclosures, regulators aim to address widespread concerns about unregulated harmful content, strengthen trust in digital platforms, and ensure that multinational tech firms operating in Nigeria align with national priorities.

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