Published on: January 28, 2022 
Popular instant messaging app Discord experienced what it classified as a “massive outage” that prevented users from logging into the service or using the app on Wednesday, according to an update on their status page.
According to multiple reports, the outage started at 2:49 PM EST on Wednesday and was first caused by an issue with the application programming interface (API) outage. As a result, this prevented various servers from communicating with each other.
After resolving this API issue, Discord found a secondary issue with a database cluster, causing even more problems.
“We have identified the underlying issue with the API outage but are dealing with a secondary issue on one of our database clusters. We have our entire on-call response team online and responding to the issue,” Discord said.
When users attempted to log into Discord during the outage, they were shown a spinning logo, which also displayed a message about the API outage.
Discord stated that it began rate limiting logins to prevent an overload of its operational servers while their team fixed the database cluster. During this rate-limiting period, users had to wait for long periods before they were fully logged into the service.
At around 5:12 PM EST, Discord removed the rate-limiting but warned that users might continue seeing issues interacting with bots using the slash commands. These issues will be resolved over time, Discord added.
Discord’s servers are now back up and fully operational, according to the most recent update on the status page.
Discord last experienced a brief outage in November, when Google Cloud problems caused issues for the app.
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