image: envato/GroundPicture Canadian authorities have issued a national alert after threat actors successfully breached multiple internet-connected industrial control systems (ICS) used to manage critical infrastructure, including water treatment, energy, and…
Image: Envato Amazon revealed robust sales and profit growth despite significant one-time charges related to legal settlements and restructuring. In its financial results for the third quarter ending September 30,…
Key takeaways Intelligent call routing uses customer relationship management (CRM) context, agent state, and AI-driven intent to connect callers to the best agent, reducing transfers and callbacks. Measurable wins include…
Image: GoldenDayz/Envato As the global race for artificial intelligence dominance heats up, Nvidia’s boss is urging Washington to play a smarter, longer game. Nvidia CEO Jensen Huang says the US…
Picture this: You and your team have spent a tremendous amount of time, money, and effort to develop a piece of software, only to have the client say, “It is…
Aisuru, the botnet responsible for a series of record-smashing distributed denial-of-service (DDoS) attacks this year, recently was overhauled to support a more low-key, lucrative and sustainable business: Renting hundreds of…
Stanford researchers and global collaborators have developed a wireless retinal implant called PRIMA that's helping people with untreatable eyesight loss see not just light, but actual shapes and patterns – what scientists call form vision. Source of Article
I see total commerce shifting from buzzword to real buying criterion for retail IT. In this guide, I show where total experience fits, how to make store, ecommerce, service, and…
Sundar Pichai and the quantum experiment. Image: Google In a breakthrough that pushes quantum computing beyond theory toward proof, Google Research has announced the development of a new algorithm capable…
IBM’s latest quarterly report painted a mixed picture, with robust earnings and strong AI-driven demand, yet investors focused on a slowdown in the company’s key cloud software business. The tech…
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