7 Overlooked Call Center Quality Assurance Best Practices
Contact center agents are usually a customer’s first point of contact with your business, so there’s a lot of pressure to leave a good impression. However, modern call centers can…
Nextiva Review (2024): Is it Right for My Business?
Nextiva’s fast factsStarting price: $28.95 per user per monthKey features:Easy setup.Business communication platform.Omnichannel contact center solutions.NextivaONE app.Automation builder.Analytics and reporting.Gamification.Call pop. Nextiva is commonly known as the go-to business cloud…
How to Record a Phone Call On Your iPhone (the Fast & Easy Way)
An iPhone might be one of the handiest things you can have in your pocket. It can do just about everything, from making calls and browsing social media to measuring…
Nigeria’s data consumption hits record 721,522 terabytes in January
Nigeria’s internet data consumption has reached a record-breaking 721,522 terabytes by January this year, according to official telecoms market figures reviewed by Technology Times.
<p>The post Nigeria’s data consumption hits record 721,522 terabytes in January first appeared on Technology Times.</p>
Source of Article
RingCentral vs Dialpad: Compare VoIP solutions
Image: Brian Jackson/Adobe Stock When an organization seeks a business communications vendor, RingCentral and Dialpad are likely to emerge as strong candidates to consider. Both RingCentral and Dialpad provide voice,…